Unable to access Jump In / Channel 9 videos
If you have set your Region Selector to the Australian Channels but still having issues accessing Jump In / Channel 9 videos, please ensure your device timezone is set to one in Australia.
For more details on how to do this, please refer to our FAQs below:
Changing timezone on a Windows computer
Changing timezone on an Apple Mac OS X
Changing timezone on an iOS device (iPhone / iPad / iPod )
Changing timezone on an Android device
If you still have problems, please email us at support@simpletelly.com , and we'll get back to you as soon as possible to assist you.