Unable to access Jump In / Channel 9 videos

If you have set your Region Selector to the Australian Channels but still having issues accessing Jump In / Channel 9 videos, please ensure your device timezone is set to one in Australia.

For more details on how to do this, please refer to our FAQs below:

Changing timezone on a Windows computer

Changing timezone on an Apple Mac OS X

Changing timezone on an iOS device (iPhone / iPad / iPod )

Changing timezone on an Android device

If you still have problems, please email us at support@simpletelly.com , and we'll get back to you as soon as possible to assist you.

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