From your PS4 home screen, go to Settings.
Scroll down and select Network.
Select Set Up Internet Connection.
Now select your connection method, Use Wi-Fi (Wireless) or Use a LAN Cable (Wired).
Note: If you are connecting wirelessly, you have to select your WiFi network and enter the password later on.
Select Automatic in IP Address Settings
In DHCP Host Name, select Do Not Specify
At the DNS Settings page, if you had set our DNS earlier, Manual should be selected by default. Select Automatic.
Leave every other option at it's default settings and select Test Internet Connection to confirm and Save the settings.
If you are still having problems, please email us at
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