What are your service levels?

We will not enter into any contractual agreements regarding the provision of this service.

That said, we operate a fault tolerant cluster using top quality dedicated servers located in Tier 1 data centres around the globe and our upstream SLAs provide for 99.9% uptime and unlimited bandwidth, which we in turn, pass on to our subscribers.

Please note however, that we do provide a full money back guarantee, so if you are not happy for any reason, just let us know and we will provide a refund.

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