Is my internet routed via Simple Telly?
No, is the short answer.
The slightly longer one is no, we only route certain packets for certain web servers. With most of the services that we support, there is an initial location check, so we need to route these packets through the required country. After that, you connect directly to the service concerned. This is great for streaming as it means we are not involved in the connection and therefore you can use all of the bandwidth available to you.
Any other traffic that is not for a supported service goes directly onto the internet.
If you are still having problems, please email us at firstname.lastname@example.org , and try to include any errors and a full description of the fault.
We'll get back to you as soon as possible.